Tag: accountability

You’re at your desk working on something. There’s a knock at your door or the phone rings. One of your employees needs to talk to you. They describe an issue they have, and they want you to resolve it for them. It might be a problem they think they can’t fix, a decision they don’t...

With the pace and complexity of business, accountability is getting a lot of attention in organizations today. Put simply, accountability is being responsible for doing what you say you will do. It’s keeping your promises. As leaders, we like to say we hold others accountable, or we have people holding us accountable. But this is...