Category: Strategy and Execution

How many times have you asked someone to do something for you and when they tell you they’ve done it you come to find out it’s really not done? It can happen when driving home after having your car repaired, opening the bag on a takeout order, or having your kids clean their room. The...
How do you achieve your organizational goals? Lots of leaders get stuck here. They communicate their goals to their organization at a meeting and think everyone will grab hold of the goals and take it from there. But, this rarely happens. It’s not that the goals are unreasonable or that there aren’t qualified people in...
Annual revenue forecasting is a part of every business’s process. Company leaders perform the exercise as a way of predicting next year’s revenue, but most of the time, it’s just straight out guessing and hoping. Here’s how it typically goes. When presidents or CEOs think about forecasting, they tend to start with what the company...
We all have found ourselves in one or more situations where we had to decide whether or not to confront someone. It could have been at the store when someone cut in line ahead of you, on a flight when someone was mistreating the flight attendant, or at the office when an employee’s work was...
Results matter and should be the aim of every employee. Achieving results is what differentiates good employees from great ones. Sometimes though, when the result being pursued is a product or deliverable, the process used to deliver that result needs the same level of attention as the product itself. In other words, sometimes the process...
problem solving
Leaders don’t like problems in their organizations, they want them to be pure and defect free. They want them producing at high levels and performing like a well tuned machine. If problems do arise, they expect them to be discovered quickly and fixed right away. If they aren’t, they get frustrated and take it out...
blow-up
We live in a world that favors incremental improvements. We take what is and try to make it better; everything can be fixed or improved by a tweak here or a nudge there. Put a group together on a specific issue and the ideas will be endless. This is not a negative judgment on incremental...
versions
What drove us to become the consumers we are today? We want everything right now and just the way we like it. For the most part, these expectations are met: faster this, more options in that, and everything cheaper. Unfortunately, when we move into our work environment we also apply these same expectations to our...
value driven organization
Work sure has changed over the years. Technology has given us more access to information and faster ways to analyze, design, and develop that information. It has also blurred the lines between personal and work time. Our work environment has become much more casual too, from dress to business protocol. One thing that has not...
limited resource environment
All organizations operate in a limited resource environment. There is always more work that can be done than there are resources to do it. And, given our current economic conditions, this is even truer today. Denying or ignoring this fact sets off a chain reaction in organizations. Executives at the top need better business results...