Category: Employees

Managers spend lots of time managing their direct reports, even though they’d prefer it if their employees would manage themselves. But managers themselves are often the root of the problem. Many managers struggle to clearly and concretely define their expectations for the job or person. Because the manager can’t nail it down, the employee has...
Admittedly, that’s a rough statement. It’s doesn’t feel great to be told you’re unlikeable. What’s worse, being unlikeable can be a huge barrier in the workplace. It keeps you from getting the support, information and input you need to perform at your peak and advance your career. It helps to remember, though, that it’s not...
You’re at your desk working on something. There’s a knock at your door or the phone rings. One of your employees needs to talk to you. They describe an issue they have, and they want you to resolve it for them. It might be a problem they think they can’t fix, a decision they don’t...
My dog, Wyatt, eats rocks.  He devours rocks, gets sick and can’t keep food or water down.  He then wallows around for several days until he passes the rocks-not a pretty image, I admit. You’d think Wyatt would have learned after the second or third time, but he hasn’t.  My wife Dawn and I are...
You’ve heard about EOS. You’ve done some research. But still, you’re not convinced. Is it really going to help me achieve what I want with my business? That skepticism is healthy. Whenever someone promises you something, you should be somewhat skeptical. After all, it’s the job of sales and marketing people to promote seemingly unbelievable...
How many times have you asked someone to do something for you and when they tell you they’ve done it you come to find out it’s really not done? It can happen when driving home after having your car repaired, opening the bag on a takeout order, or having your kids clean their room. The...
We all have managed or worked with them. That certain type of team member who says they finished a task when the reality is they didn’t. The “i”s weren’t dotted and the “t”s weren’t crossed. They finished 80%, 90%, 99% of the work, but not 100% of it. These team members end up slowing progress...
Employee engagement is on everyone’s mind these days. Not only do we continue to see the dismal numbers reported again and again, but more studies are also revealing why it’s a serious business problem. Higher employee engagement correlates with greater productivity and profits. Low engagement, on the other hand, can cost companies billions in turnover,...
We’ve all experienced this: You address a personal issue with a colleague or you share some critical information with a project sponsor and it blows up in your face. You had no idea it could have gone that way but it did, and now your relationship with that person is fractured. If you’re like most...
It’s precious to watch a young child learn. They ask questions that reveal their naivety and inquisitiveness. Question after question, their minds churn taking in information and formulating new questions. There is a lot of power in the questions children ask, and because of this they are rewarded with information for growth. As adults, power...