Author: bsnyder

Often, it’s not until things aren’t getting done that it suddenly becomes very clear: Employees are being asked to do more than they can actually do. That’s also the time when many managers will decide to start prioritizing their initiatives. Other managers will prioritize initiatives at the beginning of the year, looking at what they...
Managers spend lots of time managing their direct reports, even though they’d prefer it if their employees would manage themselves. But managers themselves are often the root of the problem. Many managers struggle to clearly and concretely define their expectations for the job or person. Because the manager can’t nail it down, the employee has...
Admittedly, that’s a rough statement. It’s doesn’t feel great to be told you’re unlikeable. What’s worse, being unlikeable can be a huge barrier in the workplace. It keeps you from getting the support, information and input you need to perform at your peak and advance your career. It helps to remember, though, that it’s not...
You’re at your desk working on something. There’s a knock at your door or the phone rings. One of your employees needs to talk to you. They describe an issue they have, and they want you to resolve it for them. It might be a problem they think they can’t fix, a decision they don’t...
My dog, Wyatt, eats rocks.  He devours rocks, gets sick and can’t keep food or water down.  He then wallows around for several days until he passes the rocks-not a pretty image, I admit. You’d think Wyatt would have learned after the second or third time, but he hasn’t.  My wife Dawn and I are...
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An EOS 90-minute meeting isn’t just another sales presentation. That’s because EOS isn’t just another interchangeable, nice-to-have product or service. EOS gets to the heart of your business and will radically affect its future. Its impact is so powerful, people leave the meeting transformed into raving fans. Like them, you won’t forget the day you...
You’ve heard about EOS. You’ve done some research. But still, you’re not convinced. Is it really going to help me achieve what I want with my business? That skepticism is healthy. Whenever someone promises you something, you should be somewhat skeptical. After all, it’s the job of sales and marketing people to promote seemingly unbelievable...
How many times have you asked someone to do something for you and when they tell you they’ve done it you come to find out it’s really not done? It can happen when driving home after having your car repaired, opening the bag on a takeout order, or having your kids clean their room. The...
By their nature, all projects induce change on individuals. It may be a change in process, product line, job aids, tools, organizational structure, personnel, or at the least expectations. As you know, not everyone deals with change in the same way. Also, change can be halted or derailed because of the way people respond to...
We all have managed or worked with them. That certain type of team member who says they finished a task when the reality is they didn’t. The “i”s weren’t dotted and the “t”s weren’t crossed. They finished 80%, 90%, 99% of the work, but not 100% of it. These team members end up slowing progress...